Customer CenterWe’re Here For You, Customers First!
Warranty Department
We appreciate our customers, and we do everything possible to meet their expectations throughout the process of building their new home…but we don’t stop caring after the closing.
Building customer relations and having customer satisfaction are top priorities at Bill Beazley Homes. That means we put you, the customer, first.
Did you know that Bill Beazley Homes’ Warranty Department has a direct number staffed with a warranty employee answering Monday – Friday 8:30 until 5:00? That number is 706-826-2777
Aly Lozier
Director of Warranty Services
Elizabeth Graham
Warranty Manager
Rick Marschalk
Warranty Manager
Madison Odom
Warranty Administrator
Katy Lanier
Warranty Manager
Rhett Reid
Warranty Administrative Support Specialist
We are particularly proud of our Warranty Team at Bill Beazley Homes. This team consists of six full-time employees dedicated to taking care of the needs of our homeowners.
We believe the best way to offer first-class customer service is to assign one of our highly-trained warranty managers to you at the orientation of your new home. This manager will remain your point of contact for the entire time your home is under warranty.
This allows you and your manager to form a good working relationship, decreases the response time to your requests, and ensures you are dealing with someone you know and someone who knows you and your home.
You can reach our warranty managers by phone, email, fax, or online.
Warranty Information
On the Home Buyer Orientation guide, you will find Warranty Service Procedures and Homeowner Maintenance Tips which should help you maintain your new home.
Warranty Request
Now that you’ve moved into your new home, we want to be sure you are comfortable and happy. During the first year subsequent to closing on your new home, you will have the opportunity to submit two warrantable repair lists — one at 30 days and one at 11 months.
Each homeowner is asked to submit a list to our Warranty Department prior to the 30-day and 11-month anniversaries describing any items needing attention. You will be contacted to schedule an appointment to inspect the items. If you have any items needing attention at other times, please do not hesitate to contact us. You may use this online form or click the links at the bottom of this page to print out a form.
Tips / Ideas
You purchased your new home, now it’s time to manage your home! We’ve created some helpful tips and ideas to get you through every season in your new home.
These tips are for you to use however you want. We hope they will help you breathe fresh life into your home every season. Thank you for choosing to build with Bill Beazely Homes.
DISCOVER MORE
Tips and Tricks for homeownership and living in the CSRA.
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